Furex Innovative Technology Recruiting Customer Service and Transaction Specialist, Lagos

Company Overview:

FUREX is an innovative technology company that has been operating for five years. We specialize in developing cutting-edge products that facilitate crypto-to-crypto swaps, enable users and merchants to deposit their digital currencies, and facilitate the buying/selling of assets such as Bitcoin, Ethereum, and gift cards through secure and user-friendly interfaces.


Position: Customer Service and Transaction Specialist


Location: Lekki / Ajah, Lagos


Employment Type: Full-time


Work Structure: Rotational Work Shift Structure


Job Summary:

We are seeking a Customer Service and Transaction Specialist who will be responsible for managing client transactions within our organization and providing high-quality service within defined timelines.


Job Description:

Customer Service Units: Bitcoin Account Management Unit Responsibilities:

  • Monitor and supervise transactions
  • Ensure timely responses to client inquiries regarding Bitcoin, USDT, and other cryptocurrencies
  • Generate and manage reports


Gift Card Transaction Specialist Unit Responsibilities:

  • Add clients interested in trading Bitcoin and other cryptocurrencies to the Bitcoin groups established for the CTRS operations
  • Perform daily gift card trading activities
  • Generate and manage reports


Finance Unit Responsibilities:

  • Monitor day-to-day operations in the department
  • Maintain stable cash flow
  • Process timely payments for all clients
  • Generate and manage reports
  • Reconcile payments to ensure accurate accounting system records
  • Perform daily financial transactions, including verifying, calculating, and posting accounts receivable data
  • Validate customer withdrawals


Skills and Attributes:

  • Experience in reconciling accounting figures and financial records
  • Ability to identify and rectify errors
  • Proficient in handling sensitive information
  • Strong adherence to deadlines
  • High attention to detail
  • Excellent written and verbal communication skills
  • Strong client relationship management and customer service skills
  • Ability to collaborate with multiple parties as a team player
  • Intermediate to advanced computer software skills, including Excel and accounting software



Monthly salary range of N60,000 – N80,000


How to Apply:

Interested and qualified candidates should send their CV to [email protected] with the Job Title as the subject of the email.


Application Deadline: 15th July, 2023

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