Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the following positions below:
1.) Supervisor, CCC Inbound
Job Title: Supervisor, CCC Inbound
Job ID: 80402074_80381669
Location: Ilupeju Industrial Avenue – Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- To lead & supervise the support team that provides end-to-end processing of customers’ requests/queries received via the Contact Centre by providing timely and seamless resolution.
Qualifications
- Candidates should possess a First Degree in any field.
- Minimum of 2 years’ of Operational and Customer Service experience
Personal Competencies:
- Well-developed people management skills
- Excellent interpersonal and communication skills (across the business)
- Well-developed negotiating skills
- Strong stakeholders focus and service orientation
- Creative, and analytical with good problem-solving skills.
Application Deadline Not Specified.
2.) Team Lead, Outbound
Job Title: Team Lead, Outbound
Job ID: 80405288_80329141
Location: Ilupeju Industrial Avenue – Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- To cross-sell the Bank’s Product and Lead a team of outbound Virtual Bankers on, onboarding of new customers, reactivate dormant accounts, cross sell the bank’s products and services to existing and new customers.
- Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via Telephone (Avaya)/email for more pocket share.
- To Improve customer perception of the bank’s services by proactively engaging customers via the telephone (outbound & Inbound) and email to understand their individual needs and position a solution (product).
- Cross sells the bank’s products and services to both existing and new customers (onboarding).
- To effectively support and deliver excellent service to Affluent clients by managing client Attrition rate to bring down dormancy rate to the required budget, drive client engagement and channel adoption, proffer wealth and Financial Advisory, engage clients to drive awareness of our Customer Value Proposition to drive customer retention and loyalty.
Qualifications and Experience
- Candidates should possess a First Degree in any field.
- Minimum of 5 years experience
Personal Competencies:
- Strong leadership qualities
- Good verbal and written communication skills
- Knowledge & experience in effective service delivery
- Strong Influencing and persuasive skills
- Ability to listen and probe effectively.
Application Deadline Not Specified.
3.) Vehicle & Asset Finance (VAF) Specialist
Job Title: Vehicle & Asset Finance (VAF) Specialist
Job ID: 80394983_80387909
Location: Idejo Street – Lagos
Job Type: Full-time
Business Segment: Archived_01_Client Solutions
Job Description
- Development and management of Vehicle & Asset Finance (VAF) business, provision of VAF marketing & expertise to Lagos Region – All segments – Branches /Units and Supervising & coordinating VAF AFF and Drawdown.
Qualifications and Experience
- Candidates should possess a First Degree in any discipline
- 5 years related experience preferably in the financial services sector
Behavioural Competencies:
- Team working
- Upholding standards
- Generating ideas
- Convincing People
- Developing relationships
Technical Competencies:
- Product Knowledge
- Customer Understanding
- Client Servicing
- Customer Acceptance and Review
Application Deadline Not Specified.
4.) Manager, Innovation
Job Title: Manager, Innovation
Job ID: 80402421_80362962
Location: Adetokunbo Ademola Street – Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- The Innovation Manager will help with Idea generation, evaluation, and implementation to enable a culture and internal framework that drives accelerated innovation across the Group.
- Provide digital R&D capability for Stanbic IBTC Group providing insights on customer journeys, customer behavior analysis, industry analysis, and local and global competition.
Qualifications
- Candidates should possess a First Degree in any field with applicable analytical certifications
- Minimum of 4 years experience
- Experience in management of complex operations, ideally within the financial service sector
- Basic knowledge and understanding of Design thinking methodologies, process/project management, and application Agile methodologies are required
Behavioral Competencies:
- Excellent interpersonal and communication skills
- Strong customer focus and service orientation
- Creative, and analytical with good problem-solving skills
- Ability to manage ambiguity
- Self-driven, values-based, innovative, independent adaptive, and results-orientated person
Technical competencies:
- Analytical & Statistical skills
- Basic risk identification and assessment skills
- Basic project management
- Ability to analyze trends and make forecasts
Application Deadline Not Specified.
5.) Talent Acquisition Consultant
Job Title: Talent Acquisition Consultant
Location: Lagos
Job Type: Contract
About the Job
- Sourcing and placement of candidates through high-level speed to fill roles and develop shelf-ready pool.
- Utilizing multiple and appropriate channels to source for roles and identify qualified candidates.
- Achieving volume targets of quality candidates.
- Screening candidate applications and recommending a shortlist of best-fit candidates.
- Manage and analyze the assessment dashboard and extract key insights for action.
- Present scorecards and reports to the Head of Talent Acquisition & Employee Engagement.
- Provide monthly and quarterly reports for Country Head People and Culture.
Application Deadline Not Specified.
6.) Facilities Management Officer (Rivers)
Job Title: Facilities Management Officer
Job ID: 80413296_80370816
Location: Port Harcourt, Rivers
Job Type: Full-time
Business Segment: Group Functions
Job Description
- To direct preventative repairs and maintenance procedures and ensure buildings and equipment are well maintained and in optimal working condition.
- Responsible for day-to-day operational activities in the assigned region.
- Handles requests, gives immediate solution to complaints, and liaises with the third party
- Contractors for solutions to other issues.
- Keeps records and ensures the planned preventive maintenance (PPM) schedule is carried out accordingly.
Qualifications and Experience
- First Degree in Estate / Facilities Management, Civil / Mechanical Engineering, or other relevant disciplines.
- Postgraduate degree, Professional certification
- At least 3 years of demonstrable experience in Facilities Management
Behavioural Competencies:
- Making Decisions
- Upholding Standards
- Directing People
- Interacting with People
Technical Competencies:
- Risk Management
- Real Estate Industry Regulatory Framework
- Facilities Management
Application Deadline Not Specified.
7.) Facilities Management Officer (Kano)
Job Title: Facilities Management Officer
Job ID: 80413296_80370816
Location: Kano
Job Type: Full-time
Business Segment: Group Functions
Job Description
- To direct preventative repairs and maintenance procedures and ensure buildings and equipment are well maintained and in optimal working condition.
- Responsible for day-to-day operational activities in the assigned region.
- Handles requests, gives immediate solution to complaints, and liaises with the third party
- Contractors for solutions to other issues.
- Keeps records and ensures the planned preventive maintenance (PPM) schedule is carried out accordingly.
Qualifications and Experience
- First Degree in Estate / Facilities Management, Civil / Mechanical Engineering, or other relevant disciplines.
- Postgraduate degree, Professional certification
- At least 3 years of demonstrable experience in Facilities Management
Behavioural Competencies:
- Making Decisions
- Upholding Standards
- Directing People
- Interacting with People
Technical Competencies:
- Risk Management
- Real Estate Industry Regulatory Framework
- Facilities Management
Application Deadline Not Specified.
8.) Team Lead, Fixed Income and Money Market (Global Markets Operations)
Job Title: Team Lead, Fixed Income and Money Market (Global Markets Operations)
Location: Lagos
Job Type: Full-time
About the Job
- To effectively supervise settlement of local/foreign currency transactions and trade support, with the purpose of providing quality level of operational service in support of Global Market and other business and functional units within Stanbic IBTC Bank Plc.
Key Responsibilities
- Ensure timely settlement of transactions to avoid interest claims.
- Timely recognition of income and charges.
- Prevention of income leakage through timely and correct postings.
- Timely attendance to customers’ queries via phone calls, e-mails and Swift messages at all times.
- Timely process of customers’ transactions on the bank’s application and RTGS.
- Ensure timely settlement of transactions.
- Timely processing of Security bid on Bloomberg.
- Ensure deals are done within approved limits.
- Proper registration of all deal tickets.
- Ensure compliance with controls and procedures.
- Ensure our account CBN is reconciled daily and outstanding items queried.
- Ensure correct booking of transactions on the banking application.
- Timely reconciliation and query of outstanding items.
- Ensure the integrity of data processed.
- Zero defect in processing.
Qualifications and Experience
- ACI certified
- Minimum of 9 years of related experience
- Knowledge of FI & MM Products like Bonds, T-bills, Commercial paper, Promissory notes, Repo, OBBs, ILF/SLF e.t.c.
- Knowledge of settlement systems & processes, S4, FMDQ Q-ex, Euroclear, CSCS
Leadership Competencies:
- Driving Delivery of Results
- Aligning Business to Strategy
- Purposeful Collaboration.
Application Deadline Not Specified.
9.) Banker, Personal – South-West
Job Title: Banker, Personal
Job ID: 80403304_80385417
Location: South-West
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.
Qualifications
- First Degree in any field.
- Minimum of 2 years of banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
Behavioral Competencies:
- Ability to educate customers.
- Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
- Advanced sales and consulting skills.
- Achievement-orientated, embracing and achieving challenging targets.
- Self-motivated and energetic
Technical Competencies:
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
Application Deadline Not Specified.
10.) Banker, Personal – North-West
Job Title: Banker, Personal
Job ID: 80403304_80385417
Location: North-West
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.
Qualifications
- First Degree in any field.
- Minimum of 2 years of banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
Behavioral Competencies:
- Ability to educate customers.
- Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
- Advanced sales and consulting skills.
- Achievement-orientated, embracing and achieving challenging targets.
- Self-motivated and energetic
Technical Competencies:
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
Application Deadline Not Specified.
11.) Banker, Personal – South-East
Job Title: Banker, Personal
Job ID: 80403304_80385417
Location: South-East
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.
Qualifications
- First Degree in any field.
- Minimum of 2 years of banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
Behavioral Competencies:
- Ability to educate customers.
- Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
- Advanced sales and consulting skills.
- Achievement-orientated, embracing and achieving challenging targets.
- Self-motivated and energetic
Technical Competencies:
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
Application Deadline Not Specified.
12.) Banker, Personal – South-South
Job Title: Banker, Personal
Job ID: 80403304_80385417
Location: South-South
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.
Qualifications
- First Degree in any field.
- Minimum of 2 years of banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
Behavioral Competencies:
- Ability to educate customers.
- Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
- Advanced sales and consulting skills.
- Achievement-orientated, embracing and achieving challenging targets.
- Self-motivated and energetic
Technical Competencies:
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
Application Deadline Not Specified.
13.) Banker, Personal – Abuja
Job Title: Banker, Personal
Job ID: 80403304_80385417
Location: Abuja
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.
Qualifications
- First Degree in any field.
- Minimum of 2 years of banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
Behavioral Competencies:
- Ability to educate customers.
- Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
- Advanced sales and consulting skills.
- Achievement-orientated, embracing and achieving challenging targets.
- Self-motivated and energetic
Technical Competencies:
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
Application Deadline Not Specified.
14.) Banker, Personal – Lagos
Job Title: Banker, Personal
Job ID: 80410508_80385382
Location: Walter Carrington Crescent, Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.
Qualifications
- First Degree in any field.
- Minimum of 2 years of banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
Behavioral Competencies:
- Ability to educate customers.
- Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
- Advanced sales and consulting skills.
- Achievement-orientated, embracing and achieving challenging targets.
- Self-motivated and energetic
Technical Competencies:
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
Application Deadline Not Specified.
15.) Banker, Personal – North-Central
Job Title: Banker, Personal
Job ID: 80403304_80385417
Location: North-Central
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.
Qualifications
- First Degree in any field.
- Minimum of 2 years of banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
Behavioral Competencies:
- Ability to educate customers.
- Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
- Advanced sales and consulting skills.
- Achievement-orientated, embracing and achieving challenging targets.
- Self-motivated and energetic
Technical Competencies:
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
Application Deadline Not Specified.
16.) Officer, Agent Onboarding
Job Title: Officer, Agent Onboarding
Job ID: 80410507_80385382
Location: Ilupeju Industrial Avenue, Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- Responsible for the end to end onboarding and support of the bank’s @ease agents. Receive and process all agent enrolment requests (Till account generation, SIM insertion, terminal set-up e.t.c).
- Ensures that standard documents, controls and monitoring measures are in place in line with the group policies and regulations.
Qualifications
- Minimum of First Degree (Experience in product management, operations and retail banking would be an added advantage)
- Minimum of 2 Years experience.
Behavioral Competencies:
- Customer Focus and Customer Service
- Problem Solving, People Skills, Teamwork and People Management,
- Excellent communication skills
- Initiative/proactive
- Analytical skills/problem solving
Technical Competencies:
- Service Excellence
- Customer Insight Analytics·
- MS Office Suites (Visio, Word, Excel & PPT)
Application Deadline Not Specified.
17.) Head, Personalisation
Job Title: Head, Personalisation
Job ID: 60051760_80384849
Location: Lagos
Job Type: Full-time
Business Segment: Personal and Private Banking
Job Description
- To create and manage a multi-disciplinary insights and analytics team that partners in the design and delivery of personalised client conversations for CHNW Clients, country.
- To design, develop and execute a client conversation portal (e.g. NBA) enabling bankers to have contextually relevant and meaningful conversations with clients.
Qualifications
Minimum Qualifications:
- Type of Qualification: First Degree.
- Field of Study: Mathematical Sciences.
- Type of Qualification: Post Graduate Degree.
- Field of Study: Business Commerce.
Experience Required:
- Personalisation, CHNW
- Consumer & High Net Worth
- 8-10 years
- Proven experience in deep quantitative, analytics, and modelling environments with proven track record on delivering both customer and commercial outcomes. Proven track record in customer insights and analytics environment with end-to-end accountability on translating data in to insights and translating the derived insights in to actionable customer conversations delivering both customer and commercial outcomes.
Behavioral Competencies:
- Developing Strategies
- Embracing Change
- Empowering Individuals
- Establishing Rapport
- Generating Ideas
- Making Decisions
- Producing Output
- Pursuing Goals
- Showing Composure
- Taking Action
- Understanding People
- Valuing Individuals
Technical Competencies:
- Business Acumen (Audit)
- Economic Capital Management
- Financial Acumen
- Financial Analysis
- Risk Identification
- Risk Reporting
- Risk/ Reward Thinking
Application Deadline Not Specified.
18.) Manager, Home Loans
Job Title: Manager, Home Loans
Location: Lagos
Job Type: Full-time
About the Job
- To build a profitable Mortgage and Commercial Property (CPL) book that offers the best solution in the market to consumers, while delivering ROE above budget Year on Year.
- The job holder will be tasked with partnering with the Head, Home Loans to derive and drive the CHNW Mortgage strategy for Nigeria.
Description
- Together with the Head, Home Loans, the jobholder will be accountable for managing the CHNW Mortgage book, Credit Loss Ratio(CLR), and Return on Equity (ROE).
- Develops, coordinates, and implements long, medium- and short-term strategies (aligned to CHNW Mortgage strategy) to maximize growth and profitability across the business.
- Forecasts market and product growth on a long-, medium- and short-term basis as may be required by the business from time to time.
- Formulates, allocates and communicates value propositions and strategies to the whole of CHNW, BCC and other internal teams.
- Monitors trends, identifies areas of opportunities, and seeks feedback to facilitate improvements in all aspects of the product, sales, service, operations efficiency, and volume and value growth.
- Identifies competitive threats and issues; and communicates to Head, Home Loans to develop effective solutions to counter the prioritized issues and threats.
The job holder will be responsible for the following deliverables in alignment with the country’s Product Management Framework:
- Launches products through Managing the governance process around existing and new product launches.
- Providing input and support into the marketing campaigns Measures: ·
- Performing Mortgage portfolio delivering budget ROE.
- Competitive product offering compared to the market.
- Meets budget on Balance sheet and revenues.
Product Fulfilment:
- Ensure that all customers receive a consistently high-quality service by effectively managing the HL post approval process and developing all available resources (staff, systems, processes).
- Ensure that service levels, both to external and internal customers, and work processes are maintained and run both efficiently and effectively in line with customer value propositions to achieve business growth & market share targets, risk management and cost management objectives.
- Together with other stakeholders both external and internal ensure that all queries for existing Mortgage customers are dealt within SLA Measures:
- Deliver drawdown budgets · Maintain healthy mortgage pipeline
- Process and SLA are met and adhered to · Deliver exceptional client experience.
Products Management:
- Manages the Mortgage value chain to maximize revenues and profitability in line with set objectives.
- Manages the governance process around new product launches, right from drawing up the Business case, Competitor scan, New Product Committee (NPC), ALCO, Pricing committee and EXCO presentation.
- Manage stakeholders along the NPC value chain, Staff training on new product and Go to market strategies.
- Provides support for the execution of campaigns for promotion of existing products as well as new product launches.
- Reviews, prioritizes, and manages product performance against targets by tracking all recorded performance and activity measures.
- Provides regular assessments of product productivity and effectiveness through daily product portfolio tracker, weekly product profitability and monthly watch list assessments.
- Prepares and presents product performance management reports for the business on a regular basis.
- Represents the CHNW mortgage business on all product related matters at different forums within and beyond Stanbic IBTC Bank.
Job Requirements
- 5 – 7 years Experience
- Extensive knowledge and expertise in financial solutions within the financial services industry.
- Sound experience and knowledge in Credit and Compliance matters.
- Experience in people management, leading teams and motivating people.
Application Deadline Not Specified.
19.) Enterprise Architect
Job Title: Enterprise Architect
Job ID: 80403723_80333171
Location: Sanusi Fafunwa Street, Lagos
Job Type: Full-time
Business Segment: Insurance & Asset Management
Job Description
- The architect will be responsible for linking the business mission, strategy, and processes of the Company to the IT strategy; documents and monitors this using multiple architectural models, views and methods that show how the company’s current and future needs will be met in an efficient, sustainable, agile, and adaptable manner.
Qualifications
- First Degree.
- TOGAF, SAFe Agile Architect.
Experience:
- Minimum of five (5) years relevant experience.
Behavioural Competencies:
- Developing Strategies
- Providing Insights
- Examining Information
- Documenting Facts
- Articulating Information
Technical Competencies:
- Systems Design
- IT Architecture
- Diagramming and Modeling
- Emerging Technology Monitoring
- Project Management
Application Deadline Not Specified.
20.) Officer, Franchise Collections Operation
Job Title: Officer, Franchise Collections Operation
Job ID: 80407848_80369725
Location: Gwagwalada, Abuja-Lokoja Road, Abuja
Job Type: Full-time
Business Segment: Business & Commercial Clients
Job Description
- In partnership with the various product houses, sector heads in business, commercial and corporate banking and customer channels, to execute the Franchise collections strategy for Nigeria to achieve the overall business banking goals.
Qualifications
- Minimum of First Degree.
- CIBN; ICAN; ACCA is an added advantage.
Behavioral Competencies:
- Documenting Facts
- Establishing Rapport
- Team Working
- Convincing People
Technical Competencies:
- Product knowledge
- Client Servicing
- Client Retention
Application Deadline Not Specified.
21.) Officer, @ease Platform
Job Title: Officer, @ease Platform
Job ID: 80410508_80385382
Location: Ilupeju Industrial Avenue, Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- To manage and execute the Bank’s @ease proposition and mobile money strategy, ensuring that the different delivery channels are available and accessible to the target segment.
- To ensure that the proposition remains profitable through the entire life cycle and attain significant market dominance.
Qualifications
- Minimum of First degree (Experience in product & management, and retail banking would be an added advantage)
- Minimum of 4 Years
Technical Competencies:
- Project Management · Budgeting & Reporting·
- Customer Insight Analytics·
- MS Office Suites (Visio, Word, Excel, PPT & Project)
Personal Competencies:
- Innovative and Decisive
- Sales and relationship management
- Multi-tasker, good time management
- Good presentation skills
- Strong interpersonal skills.
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